Here are the questions most frequently asked by our customers.
Orders
You will receive an e-mail upon purchase.
We accept all means of payment, credit card, apple pay, paypal.
You can return an item within 14 days of receipt, see conditions.
Shipping & Returns
Please refer to our Returns Policy for full details on our return conditions and process.
We offer free international delivery.
No, that's why it is important to check before you order.
If the item meets our return conditions, please follow the instructions on our Returns Policy and ensure your return is sent within the specified timeframe. Once we receive your return, the store credit will be automatically applied to your Elisheen account and will be available for use on our store.
Products
See size guide. If you are between two sizes, definitely go for the one above.
If the item can be purchased then it is in stock.
Color may vary due to lighting on images. The product images (without model) are closest to the true colour of the product.
Unfortunately, due to the overall high demand for merchandise and availability issues, we do not currently allow for price adjustments.